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Careers & Job Hunting: Unemployment Help

Resources for building your career

Resources for the unemployed

Illinois Department of Employment Security (IDES)

Contact the Illinois Department of Employment Security to:

  • file unemployment claims
  • get unemployment insurance (temporary financial assistance to workers unemployed through no fault of their own and who meet Illinois' eligibility requirements)
  • certify for benefits
  • look for work
  • report fraud and ID theft related to IDES benefits

To ensure that all applicants can be served, please contact IDES online or by telephone on:

  • Sunday, Tuesday, or Thursday if your last name begins with A–M 
  • Monday, Wednesday, or Friday if your last name begins with N–Z
  • Saturday if you are unable to contact/call IDES on your designated day


CALL 800-244-563 (7:30 AM–6 PM CT)

Get answers to frequently asked questions

This U.S. government resource compiles information for unemployment benefits available in each state. Learn what assistance you're eligible to receive:

VISIT the Benefit Finder (interactive tool)


Navigating job loss

From the Illinois Department of Economic Security (IDES)