Skip to main content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

* Coronavirus / COVID-19: Your health

Safety guidelines

New daily cases in Lake County continue to be high, more than what was experienced in the spring of 2020. However, new cases began to decrease when Tier 3 mitigations went into effect on November 20. Those restrictions steadily worked to lower the numbers and, on January 18, 2021, Illinois Region 9, which includes Lake County, was cleared to move into Tier 2. (See the chart, below.)

Follow the 3 Ws:

Wash your hands: Use warm water and soap to clean hands thoroughly and often; hand sanitizer may be used.

Wear a face mask: A face mask protects the wearer as well as others.

Watch your distance: Stay at least 6 feet away from anyone you don't live with.


  • touching your face (eyes, nose, and mouth)
  • travel
  • gatherings of more than 10 people

Get a seasonal flu vaccine:

Everyone over 6 months is encouraged to get a seasonal flu vaccine to reduce the strain on healthcare systems responding to the COVID-19 pandemic. Get more info about the flu vaccine.

Follow all Illinois Tier 2 mitigations:

If you're sick...

Call 911 if you have a medical emergency. Tell the operator that you have or think you have COVID-19. If possible, put on a face mask before medical help arrives.

Call your healthcare provider or the Illinois COVID-19 Hotline at 1-800-889-3931 if you need non-urgent medical care. While you await medical care or diagnosis, wear a face mask if possible and self-isolate from others in your home.

Household spread

If you are diagnosed with COVID-19 or experiencing symptoms, it is important to act fast to keep others in your household safe. Prevent spread by:

  • staying in a separate room
  • using a separate bathroom, if possible
  • wearing a mask if possible, especially if you must be around others

If you cannot isolate safely within your home, call 211 to connect to resources. Learn more about how to protect yourself if someone in your home is diagnosed with COVID-19.

If you think you've been exposed...

Symptoms typically develop 2–14 days after exposure to the virus. Some people with COVID-19 may have no symptoms and may still be able to spread the virus to others. For guidance on quarantine and testing, contact your healthcare provider or call 847-377-8130, the Lake County Health Department’s Communicable Disease program.

Testing options

Masks are required at all testing sites.

1. Illinois Department of Public Health (IDPH) testing sites in Waukegan, Arlington Heights, and other locations are open to all, regardless of symptoms. No appointment, doctor referral or insurance needed, and the test is free.

2. The Flick Park Field House testing site, 3600 Glenview Road, Glenview, is a collaboration between lawmakers, the Glenview Park District, and Northshore Clinical Labs. It's open to everyone, no insurance required, and no out-of-pocket cost. 

3. Many pharmacies and clinics offer testing. An appointment and payment/insurance may be required. Check details before visiting.

Contact tracing

Public healthcare workers reach out to those who have tested positive, offering guidance and identifying the person’s close contacts.

If you get a call or text from 312-777-1999 or IL COVID Help, please respond as soon as possible. Answering is extremely important: it helps the Health Department limit the spread of the virus. Close contacts are notified, but no personal information is shared.

How this virus spreads

COVID-19 spreads easily from person to person, mainly by the following routes:

  • Between people who are in close contact with one another (within 6 feet)
  • Through respiratory droplets produced when an infected person coughs, sneezes, breathes, sings, or talks
  • People who are infected but do not have symptoms

Less common ways COVID-19 can spread:


Quick links


Get support

For mental health

Call4Calm is a free support text line for Illinois residents experiencing stress and mental health issues related to COVID-19. To speak with a mental health professional:

TEXT “TALK” to 552020 

(TEXT “HABLAR” for Spanish)

For seniors

Senior Help Line, Illinois Department of Aging:

CALL 800-252-8966


Other kinds of help

This is a difficult time. Help is a phone call or text away, completely confidential, and free.

CALL 211 in Lake County

VISIT Lake County's 211 website

VISIT Illinois Department of Human Services