Contact the Illinois Department of Employment Security to:
To ensure that all applicants can be served, please contact IDES online or by telephone on:
CALL 800-244-563 (7:30 AM–6 PM CT)
Get answers to frequently asked questions
This U.S. government resource compiles information for unemployment benefits available in each state. Learn what assistance you're eligible to receive:
VISIT the Benefit Finder (interactive tool)
Get help finding food or shelter, securing rent or utility assistance, or connecting to other essential services:
TEXT your zip code to 898211 to speak with someone who can help, 24/7
Visit the U.S. Internal Revenue Service (IRS) website for info on how individuals and businesses affected by the pandemic can get tax relief.
The IRS has extended the deadline for filing 2020 taxes to May 17, 2021.
Some Lake County residents have had their identity stolen and fraudulently used to get Illinois Department of Employment Services (IDES) debit cards. Most individuals find out about this when they receive an IDES debit card or a letter about unemployment insurance. To report identity theft:
CALL 800-814-0513; select option 1 for claimants, then option 5 to report the identity theft
You should also contact your local police department. Do not activate the card, and be sure to check your credit report for unauthorized activity, such as applications for additional credit cards.