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Coronavirus Info Guide: Get help

Get help now

The United Way offers help finding food or shelter, securing rent or utility assistance, or connecting to other essential services, any time of day:

CALL 211 (24/7) 

TEXT your zip code to 898211 to speak with someone who can help (24/7) 


The Lake County Health Department offers free services to keep you and your family safe. Access COVID-19 vaccine info and appointments, medical care, health education and support, food and medicine delivery for anyone in quarantine/isolation, transportation assistance for medical visits, access to food support, rent and utility assistance, mental health support, immigration support, and other services. All services are free, regardless of your insurance or immigration status.

CALL 847-377-8444


The state of Illinois offers help with food security, emergency housing, child care, domestic violence protection, Medicaid help, mental health, and other services through the Help Is Here hotline.

CALL 1-833-234-6343 (833-2FIND-HELP)


Local resources


Vernon Township Food Pantry

Located at 3050 N. Main St., Buffalo Grove, the pantry provides nutritionally balanced food to residents in need of assistance. Drive-through: 1st and 3rd Wednesdays of each month, 9 a.m.–12 p.m.


Mobile food markets

Northern Illinois Food Bank hosts mobile and pop-up markets around the area. 

VIEW the calendar & locations

LEARN more about all food bank services & how to get them

Bus service

Vernon Township and Pace have teamed to offer low-cost bus rides by appointment within the township, Monday–Friday, 8:30 a.m.–3:30 p.m.; there is no service on holidays. The bus is sanitized periodically throughout its service hours. Arrange a ride as far in advance as possible:

CALL Vernon Township at 847- 634-4600


Buffalo Grove Helping Buffalo Grove

If you're a resident of Buffalo Grove who needs assistance with shopping or picking up medicines, contact this volunteer group. There are no delivery fees; you pay only for the groceries, household supplies, or prescriptions that are delivered, all free of contact. Ideal for anyone at high risk or unable to leave their home. To get help:


CALL 312-725-8984

Eviction assistance

If you're a renter facing potential eviction, know your rights and get free legal help from Eviction Help Illinois, a program of the Illinois Department of Human Services. Learn more:


CALL 855-631-0811

TEXT “Eviction Help” to 1-844-938-4280 (English), 1-844-938-4289 (Spanish)

Services & relief

Funeral Assistance

FEMA is providing financial assistance for COVID-19 related funeral expenses. Eligible expenses include funeral services, interment, casket or urn, burial plot or cremation niche, and headstones. The application process starts with a phone call (required).

CALL COVID-19 Funeral Assistance Helpline: 844-684-6333 (TTY: 800-462-7585)

Help for Illinois Families

Apply for emergency assistance to cover the costs of utility bills, rent, temporary shelter, food, and other household necessities. For more information and application info,


Homeowner Relief

If you're an FHA-insured borrower struggling to pay your mortgage, help is available:


Get information about other housing relief programs from the Illinois Housing Development Authority: 


Internet access

The FCC's Emergency Broadband Benefit provides a discount of up to $50 per month toward broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.

The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household.


Mental health support

The Lake County Health Department offers a free, 24/7 confidential hotline for those experiencing a mental health crisis or substance use issue.

CALL 847-377-8088 any time

Call4Calm is a free emotional support text line for Illinois residents experiencing stress and mental health issues related to COVID-19.

TEXT “TALK” or “HABLAR” (for Spanish) to 552020 to speak with a mental health professional

PCs for People

Illinois has launched a statewide network that receives, refurbishes, and redistributes used computers to those in need. Find out if you're eligible for a free computer and sign up to be alerted of PC distribution events near you:


Protecting your finances

The Consumer Financial Protection Bureau provides up-to-date information and resources to protect and manage their finances during this difficult time.


Rental assistance

Lake County’s program for renters provides needed relief to those who need help making past-due or current rent and utility payments. 

To qualify for help, residents must pay rent in Lake County, have a COVID-related financial hardship, be at risk of homelessness or housing instability, and meet income guidelines based on household size. For more info and to apply,

VISIT Federal Emergency Rental Assistance

If you have questions or need help applying,

DIAL 211


TEXT your ZIP code to 898211

Utilities relief

Lake County residents: If need help paying utility bills because you’ve lost income due to COVID-19, you are encouraged to apply for the COVID Housing Relief Program (CHRP). Applying is easy:

DIAL 211; you will be connected with someone who can help


TEXT your ZIP code to 898211 and you will be connected with someone who can help

Veterans assistance

The Lake County Veterans Assistance Commission can help veterans and their families with a variety of issues, including financial help, survivor spousal benefits, and burial arrangements.

CALL 847-377-3344


Driver's licenses extended

All expired Illinois driver’s licenses and state identification cards will remain valid until January 1, 2022. Learn more.