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Coronavirus Info Guide: Get help

Resources in the community

Food pantry

Located at 3050 N. Main St., Buffalo Grove, the Vernon Township Food Pantry provides nutritionally balanced food to residents in need of assistance. The pantry is a community project supervised by the township. 

Drive-through: 1st and 3rd Wednesdays of each month, 9 a.m.–12 p.m.

Bus service

Vernon Township has teamed with Pace to offer low-cost bus rides by appointment within the township, Monday–Friday, 8:30 a.m.–3:30 p.m. (no service on holidays). The bus is sanitized periodically throughout its service hours. Arrange a ride as far in advance as possible:

CALL Vernon Township at 847- 634-4600, Monday–Friday, 8:30 a.m.–1 p.m.


Buffalo Grove Helping Buffalo Grove

If you're a resident of Buffalo Grove who needs assistance with shopping or picking up medicines, contact this volunteer group. There are no delivery fees; you pay only for the groceries, household supplies, or prescriptions that are delivered, all free of contact. Ideal for anyone at high risk or unable to leave their home. To get help:


CALL 312-725-8984

Internet access — free

Connect to the internet using Vernon Area Library's Wi-Fi in the parking lot. Navigate to 300 Olde Half Day Rd. and look for the designated parking spaces.

Services & relief

Child care for essential workers

If children can stay home, they should stay home. If this isn't possible, childcare centers have been set up for groups of 10 or fewer children. For info


Health insurance

Uninsured Illinois residents may purchase a healthcare plan now through May 15, 2021.


Help for Illinois Families

Apply for emergency assistance to cover the costs of utility bills, rent, temporary shelter, food, and other household necessities. For more information and application info,


Homeowner Relief

If you're a Lake County resident and need help paying rent or utility bills because you've lost income due to COVID-19, you are encouraged to apply for the Lake County COVID Housing Relief Program (CHRP). Applying is easy:

CALL 211 or TEXT your ZIP code to 898211 and you will be connected with someone who can help.

Get information about other housing relief programs from the Illinois Housing Development Authority: 


Internet access — free

Xfinity has extended free access to hotspots. Nationally there are 1.5 million public Xfinity Wi-Fi hotspots available to anyone who needs them, including non-customers. Find a hotspot near you:

VISIT and input your city or ZIP code

Mental health support

Illinois has launched Call4Calm, a free emotional support text line for Illinois residents experiencing stress and mental health issues related to COVID-19.

TEXT “TALK” or “HABLAR” (for Spanish) to 552020 to speak with a mental health professional

Mobile food pantry

Northern Illinois Food Bank hosts mobile and pop-up markets around the area. 

VIEW the calendar & locations

PCs for People

Illinois has launched a statewide network that receives, refurbishes, and redistributes used computers to those in need. Find out if you're eligible for a free computer and sign up to be alerted of PC distribution events near you:


Protecting your finances

The Consumer Financial Protection Bureau provides up-to-date information and resources to protect and manage their finances during this difficult time.


Rental assistance

Lake County, Illinois, residents who need help paying rent or utility bills because they've lost income due to COVID-19 are encouraged to apply for the new Lake County Federal Emergency Rental Assistance (FERA) Program. Eligible households may receive up to 12 months of past-due rent and up to three months of assistance with future rent (not to exceed 12 months total). Payments from the program will be made directly to landlords and/or utility companies.

To qualify for help, residents must:

  • Pay rent in Lake County
  • Have a COVID-related financial hardship 
  • Be at risk of homelessness or housing instability
  • Meet income guidelines based on household size 
  • Provide appropriate documentation

For more info and to apply,


If you have questions or need help applying,

DIAL 211


TEXT your ZIP code to 898211

Tax relief


Utilities: customer support

Your service providers may be able to assist you with payment options.

Utilities relief

Lake County residents: If need help paying utility bills because you’ve lost income due to COVID-19, you are encouraged to apply for the COVID Housing Relief Program (CHRP). Applying is easy:

DIAL 211; you will be connected with someone who can help


TEXT your ZIP code to 898211 and you will be connected with someone who can help


Lake County assistance

Get help finding food or shelter, securing rent or utility assistance, or connecting to other essential services:

CALL 211

TEXT your zip code to 898211 to speak with someone who can help, 24/7



Help Is Here hotline

CALL 1-833-234-6343 (833-2FIND-HELP) for assistance with state services including

  • food security
  • emergency housing
  • child care
  • domestic violence protection
  • Medicaid help
  • mental health services